While we cannot guarantee any specific results in your case, there are a number of guarantees that are offered to the Clients of Weselis & Suchoparek, The Fast Filers!
The fee we quoted you for the bankruptcy you are filing. No one likes financial surprises. That’s why for every possible legal matter in your case we have provided you with a written fee. No matter how long it takes us, it will never cost you one penny more than is set-forth in these written agreements. Once we quote a fee, and agree to a fee, then we stick to it, no matter what. You can depend on it.
The quality of our legal services. You can be sure that all legal work that comes from this office will be of the highest possible caliber. If you ever find anything that does not meet your needs or expectations, please bring it to our attention. We will correct the situation immediately. We encourage clients to advise us of any problems so that we can continue to improve our services. Nobody is perfect but everybody can try to be.
That if you have not filed another bankruptcy case within the last 12 months that was dismissed that the filing of a new bankruptcy case by our office will automatically stop all foreclosures, repossessions, claim and delivery cases, court proceedings (other than criminal prosecutions), garnishments, threats, telephone calls, collection calls, bills, statements, demand letters, and general creditor harassment.
That if any of your creditors fail to comply with any of the Bankruptcy Laws or with any relevant non-bankruptcy law after proper notice from our firm then we may file a lawsuit against those creditors before the Bankruptcy Court and that we will enforce all of your available rights.
That any such actions that are covered by the base services sections of your retainer agreement shall be undertaken at no costs whatsoever to you. If we decide to sue a creditor on your behalf we will work solely on the Contingency Fee Agreement that you have signed. This Agreement clearly says that our fees and expenses will be paid from any settlement or judgment and that if we do not get any money from your creditors then you do not owe us any money for our fees and expenses.
That if we recover any monetary damages in any such action then you will receive no less than half of the amount recovered regardless of the amount of our legal fees and expenses.
To return your phone calls promptly. For a positive, productive lawyer/client relationship, we must communicate openly and freely with each other. We promise to return your phone call within 48 hours M-F. Both attorneys will take calls at any time provided that they are in their office and otherwise available. As a result, when you leave a return number you should leave one where you can be reached during these designated times. If the attorneys are at trial or otherwise detained by depositions, discovery, or travel, then one of their Legal Assistants will call you and attempt to resolve your problem / question. The attorneys are involved in consumer bankruptcy cases throughout Colorado and as a result their travel schedule is substantial to say the very least. If your problem cannot be resolved by a Legal Assistant, then the Legal Assistant will schedule a time when you can speak to the attorneys directly.
That any email that you send to Weselis & Suchoparek, LLC will be answered usually within 48 business hours M-F. Our staff and attorneys review their email many times each day.
To always have a lawyer or a competent legal assistant available to serve you. If you need help right away, we always have a lawyer or a trained legal assistant available during business hours (9:00 a.m. to 5:00 p.m. on Monday through Friday) that can help you. We guarantee you the best possible service and we’ll be glad to hear from you. If you have an important matter, we urge you not to wait until the last minute to contact us. While we can put out a lot our fires, we cannot guarantee that every fire can be extinguished especially when he have little or no prior notice of the potential problem. We have many clients and therefore expect each one to give us adequate prior notice of any potential problem related to their case that they are aware of.
To meet all deadlines. Few things are as frustrating as deadlines that are not met. A missed deadline can do a lot to undermine a good lawyer/client relationship. What’s more, we want you to know that you can trust what we tell you, and meeting a deadline is important. So we guarantee to complete all promised work on time. At the same time, we expect you to provide all documents that we request or that the Trustee may request on a timely basis, to keep all scheduled office visits, to return all of our calls on a timely basis, to appear at all court hearings, to comply with all directives of the Bankruptcy Trustee and the Court, and to otherwise apply the rule of due diligence to your case.
You’ll always receive the highest level of personal care and attention. No one likes to be thought of as a case number. Every person in our office is here for one purpose: To serve you. If you don’t receive the close personal care attention you want, nothing else matters. Our firm’s motto is to treat each client the way he would want to be treated if he was the client and not the lawyer. When you’re our client, you become part of our family. And we guarantee you’ll receive the best we can offer. We are not perfect, just like the members of your family, so we do make mistakes from time to time. We therefore encourage clients to bring these mistakes to our attention so that we can correct any problems.
To communicate with you regarding every important matter in your case. You deserve to be kept current on the progress of your case. So, without fail, we will mail you a written copy of every document that we produce regarding your case. We will not settle any matter without your prior consent or subject to your final consent and approval. Good communication is the key to a good working relationship with your lawyer. And we intend to make sure that your relationship with our firm is the best you have ever had…or ever will have. You in turn must communicate with us as to any problems you may have with your case, your plan payments, any mortgage payments, or with any creditors or collection agents.